Contact Us – VisionworksH

Last updated: September 30, 2026

Connect with VisionworksH: we are here to help

Reach the San Antonio, Texas desk when you have a product question, need help with an order, or want to talk about a bulk purchase. We read every note during posted hours.

Get in touch

Pick the path that fits. Most replies go out within one to two business days.

1. General inquiries and sales

Questions about frames, contact-lens packs, pricing, or how an order will ship go to the sales inbox.

Email: [email protected]
Phone: +1 (210) 822-4691

2. Dedicated customer support

If you already placed an order and need after-sales help—missing boxes, a damaged frame, a tracking number that stalled—put the order number in the subject so we can pull it up quickly.

3. Visit our headquarters

Most support is digital. Correspondence can be mailed to the office below. This is a mailing address, not a walk-in exam lane or retail showroom.

VisionworksH / Alamo Ridge Optical LLC
4218 McCullough Avenue, Suite 3, San Antonio, TX 78212, United States

Hours: Monday–Friday, 9:00 AM–6:00 PM (Central Time). Weekend and U.S. holiday messages wait until the next business day.